Which AI actually gets the job done? Compared job by job
Prices and features checked 2026-11-13
Four products, compared on the jobs a business needs finished. Where a vendor's own pages don't confirm a capability, we say so rather than guess.
The comparison, job by job
Each cell describes what the vendor publishes for the business plan named at the top. “Not confirmed” means we couldn't find it on the vendor's official pages on 13 November 2026. It doesn't mean the product can't do it.
| Job | The Everything | Microsoft 365 Copilot Business | Claude Team | ChatGPT Business |
|---|---|---|---|---|
| Triage the inbox and send replies | Triages Outlook, including shared mailboxes, and drafts replies. Asks before anything important goes out. | Copilot in Outlook is included. Sending without a person: not confirmed. | Can send, reply and forward through the Gmail or Microsoft 365 connectors. Asks for approval each time by default. | Draft, write and share actions are documented, with permission settings. Sending email specifically: not confirmed. |
| Book, move or cancel meetings | Outlook Calendar: schedule, reschedule or cancel meetings and find a time. | Not confirmed on the pages we checked. | Create, update and delete events in Google Calendar, or in Microsoft 365 if an admin turns on write tools. | Can create and update records in connected systems. Calendar booking specifically: not confirmed. |
| Quote to Xero entry | Xero is a live integration. One text can become a purchase order, an expense and a Xero entry. Progress claims go into Xero once approved. | No built-in Xero connector on the plan pages. Copilot Studio and Copilot connectors let you build one. | No built-in Xero connector listed. You can add remote connectors. | No built-in Xero connector listed. Plugins and MCP hooks are documented. |
| Trade and job software | Trak, ServiceM8, Tradify, Scoro and D-Tools Cloud are live. MechanicDesk is “Ask us”. | Not listed. | Not listed. | Not listed. |
| Follow-ups and reminders | Follow-ups and review requests, with standing rules it remembers. | Autopilot is described as following up and continuing work in the background. Billed by usage. | Scheduled tasks run hourly, daily, weekly or on weekdays, even when your computer is asleep. | Tasks can start at a set time or on a recurring schedule. |
| Scheduled reports and a morning brief | A morning brief in Teams. | Via Autopilot (usage-based billing). | Via scheduled tasks. | Via scheduled tasks. |
| Documents from dictation | Documents and reports from dictation. The Word add-in edits your document with each change approved. | Built into Word, Excel, PowerPoint and Outlook. Voice on mobile, desktop and web. | Strong long-form writing and reasoning over long documents. Voice: not confirmed. | Strong general writing. ChatGPT Voice is available. |
| Connecting your business apps | 22 integrations live, 2 in early access, 12 “Ask us”. | Copilot connectors, Copilot Studio and the Work IQ API (usage-based). | Connectors including Google Drive, Gmail, Google Calendar, GitHub, Microsoft 365 and Slack. | Plugins, connectors and MCP hooks, with an admin plugin policy. |
| Business on Google Workspace | Built for Microsoft 365, so not the pick. | Microsoft 365 only. | Gmail, Google Calendar and Google Drive connectors. | Connectors documented; check the ones you need. |
| Answer the business phone | In development, not yet available. | No phone-number answering. | No phone answering. | No phone answering. |
| Admin controls and data | Runs against your own Microsoft 365 with scoped permissions and audit logging. AI runs on Azure OpenAI and OpenAI. No certifications published. | Enterprise data protection, Purview retention and identity management for up to 300 users. | SSO, connector controls and domain verification. Audit logs, SCIM and role controls are Enterprise only. | SAML SSO and MFA. No SCIM or custom roles; retention controls are Enterprise only. |
| Pricing model | A$400/month + GST per company, unlimited users. Monthly, cancel anytime. | AU$26.91 per user/month on annual billing (a reduced price; was AU$31.40), or AU$37.68 monthly, ex GST. Needs a Microsoft 365 Business plan. | US$20 per seat/month on annual billing, or US$25 monthly. 2 to 150 seats. | US$20 per user/month on annual billing, or US$25 monthly. From 2 users. |
All four say they don't train models on your business content by default; the head-to-head pages cover the detail.
How to read this table
The green cells mark a clear lead on that job. We used them sparingly, and three of them go to the other products.
Most rows are about one question: does the AI finish the task, or does it hand you a draft? A draft still needs someone to copy it into Xero, press send or open the calendar. Our plain-English explainer covers the difference.
Three more things to keep in mind:
- Approval matters. Claude asks before sending by default, and its Team owners decide whether members can switch that off. ChatGPT documents permission levels from “Always ask” to “Never ask”. The Everything asks before anything important goes out.
- Setup matters. Copilot, Claude and ChatGPT can reach more systems once someone adds a connector. The Everything's integrations are ready to use.
- Three of the four price per user. See pricing compared.
Where the others are the better fit
Microsoft 365 Copilot
The best choice if your work lives in Word, Excel, PowerPoint and Outlook and you want Microsoft's own governance, such as Purview retention and enterprise data protection. Free Copilot Chat comes with eligible Microsoft 365 plans, so many businesses already have a starting point.
Claude Team
Excellent for long documents, careful reasoning and writing. Scheduled tasks and email and calendar connectors are included, with approval by default. A strong pick for teams on Google Workspace.
ChatGPT Business
The broadest general-purpose tool of the four. It covers writing, analysis, voice, agents and coding with Codex, so it suits a team that wants one AI for a bit of everything.
If you mostly want better writing and research, any of these three will likely suit you better than The Everything, and cost a small team less.
Where The Everything fits, and where it doesn't
The Everything is an AI worker for small businesses on Microsoft 365. It lives in Teams, and you can text it from your phone. It finishes the task, such as sending the quote, booking the meeting or entering the bill into Xero, and asks before anything important goes out.
It suits you if:
- you already run on Microsoft 365 and Teams;
- you use Xero, or job software such as Trak, ServiceM8 or Tradify (see the full integrations list);
- you have more than a handful of staff, because the price doesn't change with headcount.
It doesn't suit you if you run on Google Workspace, need published SOC 2 or ISO 27001 certification (none is claimed), or need its AI to process data only inside your own Microsoft tenant. Its AI runs on Azure OpenAI and OpenAI, and its privacy policy says providers may process information outside your country.
Read the detail
Questions people ask
Which AI is best for automating a small business?
It depends on the job. For writing, research and Office documents, Copilot, Claude Team and ChatGPT Business are strong. For finishing tasks in Outlook, Xero and trade software on Microsoft 365, The Everything is built for that. We make The Everything, so weigh that.
Can these tools send emails on their own?
Claude can send through its Gmail and Microsoft 365 connectors, asking for approval each time by default. The Everything sends and asks before anything important goes out. We couldn't confirm from Microsoft's or OpenAI's pages that Copilot or ChatGPT Business sends email without a person.
Do any of them connect to Xero?
The Everything lists Xero as a live integration. We found no built-in Xero connector on the Copilot Business, Claude Team or ChatGPT Business plan pages, though each lets you add custom connectors with some setup.
Can any of them answer our business phone?
Not today. None of the three plans answers a business phone line, and The Everything's phone receptionist is in development and not yet available.
Is this comparison independent?
No. It's published by SG1 Consulting, which makes The Everything. We've used each vendor's own pages, marked what we couldn't confirm, and said where the others are the better choice.
See whether it does your jobs
The Everything has a 14-day free trial, with no credit card. After that it's $400 AUD a month + GST for the whole company, with unlimited users.
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